Terms of service

Effective 24 September 2026

The Bond app for iPhone, the website at bondcouples.com, and the feedback board on it (together, the "Service") are owned and operated by Bond ("Bond", "we", "us" or "our").

These Terms of Service ("Terms") govern your use of the Service. By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy. You must be at least 18 years old to use the Service. If you do not agree to these Terms, please do not use the Service.

Important: please read section 13 carefully. It contains an agreement to resolve disputes through binding individual arbitration instead of in court, and includes a waiver of class action rights and jury trial rights. You have 30 days to opt out of the arbitration agreement, as section 13 describes.

1. Accounts and couples

Creating an account. You sign in with Apple. Two accounts joined by an invite code make a couple. Bond is for two people in a relationship with each other: you may invite only someone who has agreed to use Bond with you, and you may not use Bond to contact, pressure or monitor anyone. You agree to give accurate information and to keep it current. You can delete your account at any time from Us in the app; we may suspend or terminate it as described in section 9.
Your own account only. Each of you controls only your own account: your name, your settings, your answers. Neither of you can read, change or delete the other’s. If one of you deletes their account, the couple ends: no new questions are asked, that person’s answers are removed from the other’s journal, and the one who stays keeps their own. Our Privacy Policy describes this in full.
Account security. You are responsible for keeping your Apple account secure, for keeping your invite code to the one person it is for, and for all activity under your account. If you believe your account has been accessed without your authorisation, tell us at support@bondcouples.com at once. We are not liable for losses resulting from your failure to keep your account secure.

2. Access to the Service

Licence. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the app on an iPhone you own or control, and to use the website, for your own personal, non-commercial purposes.
Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute or commercially exploit the Service or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile or reverse-engineer any part of the Service, except where the law gives you that right; (iii) access the Service in order to build a similar or competing product; (iv) use bots, scrapers or other automated means to access it, or attempt to bypass the subscription or the limits on the feedback board; (v) probe, scan or overload our systems, or try to access other people’s data; or (vi) copy, reproduce, distribute, republish, display, post or transmit any part of the Service, including the questions, except as these Terms expressly permit.
Changes to the Service. Bond is new. We may modify, suspend or discontinue the Service or any part of it at any time, with or without notice. We will try to tell you about changes that matter, but we are not liable to you or anyone else for any modification, suspension or discontinuation.
No support obligation. We have no obligation to provide support or maintenance for the Service, though we try to answer everyone who writes to support@bondcouples.com.
Ownership. All intellectual property rights in the Service and its content, including the questions, the design, the name Bond and the ampersand mark, belong to Bond or its licensors. These Terms do not transfer any ownership rights to you, except for the limited licence in section 2.1. All rights not expressly granted are reserved.
Feedback. If you share feedback or suggestions about the Service with us, whether by email or on the feedback board, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free licence to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit anything you consider proprietary or confidential.

3. Your answers

You own what you write. You keep every right in your answers. So that Bond can work, you grant us a worldwide, non-exclusive, royalty-free licence to store, transmit, display and process your answers as needed to provide the Service to you and your partner: to show them to your partner once you have both answered, to send a week of them to our AI provider to write the weekly recap if you have both said yes, and to make anything else you ask for, such as a shareable image or an anniversary book. This licence ends when your answers are deleted, except where we must keep them as the Privacy Policy describes. We do not sell your answers and do not use them to train AI models.
Your partner reads them. The point of Bond is that your partner reads your answer to each question once you have both answered. Do not write anything you are not willing for your partner to read and keep. Either of you may turn a day you both answered into an image to share; each of you decides that for yourself.
You are responsible for them. You may not use the Service to write, send or post anything unlawful, threatening, abusive or defamatory, anything that infringes anyone else’s rights, or anything you have no right to share. We may remove content and close accounts that break these Terms.

4. Subscription and payment

One subscription covers both of you. Bond is paid for by subscription, bought through Apple’s App Store from either partner’s Apple account and managed by Apple. One subscription covers both people in the couple. If both of you buy one by mistake, email support@bondcouples.com and we will help you get the second refunded by Apple.
Free trial. If a free trial is offered, it converts to a paid subscription at the end of the trial unless cancelled before then. We remind the paying partner two days before.
Renewal and cancellation. Your subscription renews automatically at the price shown when you subscribed until you cancel. You can cancel at any time in your Apple account settings, and the subscription runs to the end of the period you paid for. Deleting your Bond account does not cancel a subscription; cancel it with Apple first.
Payment and refunds are handled by Apple under Apple’s terms. We do not see your payment details and cannot issue refunds ourselves; request them from Apple.
Price changes. We may change prices for future periods. Apple will tell you before a change applies to you, and you can cancel before it does.
If it lapses, you keep access to everything you have written, and new questions stop until one of you subscribes again.
Packs are one-time purchases that add questions to your couple permanently. They are also bought through Apple.

5. The weekly recap

The weekly recap is produced by an AI model and can be wrong, clumsy or miss the point. It runs only when both of you have said yes, and either of you can turn it off in Us at any time. It is not advice of any kind. Bond is not therapy, counselling or medical care, and nothing in it should be taken as such. If you or your partner are in difficulty, please talk to someone qualified.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. It describes the personal information we collect, how we use it, and the circumstances in which we share it. By using the Service, you acknowledge that you have read and understand the Privacy Policy and that Bond will process your personal information in accordance with it. If these Terms and the Privacy Policy conflict about the collection, use or processing of your personal information, the Privacy Policy controls. The Service uses no cookies or tracking technologies; the feedback board keeps one random identifier in your browser so that you can vote once per item, as the Privacy Policy describes.

7. Indemnification

You agree to defend, indemnify and hold harmless Bond and its officers, employees and agents from any claims and reasonable costs or attorneys’ fees arising out of (i) your use of the Service, (ii) your content, (iii) your violation of these Terms, or (iv) your violation of any applicable law or regulation. We may assume control of the defence of any such claim at your expense, and you agree to cooperate with our defence. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.

8. Third-party services and other people

Third-party services. The Service relies on and links to services operated by others, including Apple (sign-in, billing and notifications), RevenueCat, Supabase, Railway, PostHog, OpenAI and, if you share to it, Instagram ("Third-Party Services"). We do not control, endorse or take responsibility for any Third-Party Service. You use them at your own risk, and their own terms and privacy practices apply.
Your partner and other people. Your relationship with your partner, and what either of you does with an answer, an image or a recap, is between the two of you. Anything on the feedback board is between you and the people who read it. We are not responsible for any loss or harm resulting from those interactions, and we reserve the right, but have no obligation, to get involved in disputes between users.
Release. To the fullest extent permitted by law, you release Bond and its officers, employees, agents, successors and assigns from all claims, demands and damages of any kind arising out of or related to the Service, other users or Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party."

9. Term and termination

These Terms remain in effect while you use the Service. We may suspend or terminate your access, including suspending or deleting your account, at any time and for any reason, including if we believe you have violated these Terms, and we will tell you why where we can. We are not liable to you for any such termination. If we discontinue the Service while you have a paid subscription, we will ask Apple to refund the unused part of your current period. Upon termination, sections 2.2 through 2.6 and sections 3 and 6 through 15 survive.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, BOND AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE OF VIRUSES OR HARMFUL CODE, THAT QUESTIONS WILL SUIT YOU, OR THAT USING BOND WILL IMPROVE YOUR RELATIONSHIP. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) BOND AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, INCLUDING ANYTHING YOU, YOUR PARTNER OR OTHERS DO WITH AN ANSWER, AN IMAGE OR A RECAP; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT PAID TO BOND BY YOU UNDER THESE TERMS IN THE SIX MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

12. State-specific legal notices

The provisions in this section apply only to users to the extent they are subject to the laws of the states identified below. If a provision here conflicts with another provision of these Terms, the state-specific provision controls for those users.

California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users are entitled to the following notice: the provider of the Service is Bond, reachable at support@bondcouples.com. To file a complaint regarding the Service, or to receive further information about its use, contact us at that address, or contact the Complaint Assistance Unit as above. California residents may also have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, to delete it, to correct it, and to opt out of its sale or sharing. For how to exercise these rights, see our Privacy Policy.
Colorado. If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act, including the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, and certain profiling. For details, see our Privacy Policy.
Connecticut. If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act, including rights of access, correction, deletion and data portability, and the right to opt out of the sale of personal data, targeted advertising and profiling. For details, see our Privacy Policy.
Virginia. If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act, including the right to access, correct, delete and obtain a copy of your personal data, and to opt out of its processing for targeted advertising, sale or profiling. For details, see our Privacy Policy.
Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected or will collect about you. We do not sell it; to exercise this right regardless, contact us at support@bondcouples.com.
Other states. Residents of other states with comprehensive privacy laws, including Texas, Oregon, Montana, Utah, Iowa, Indiana and Tennessee, may have similar rights. For details, see our Privacy Policy.

13. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights, including your right to sue in court and your right to a jury trial.

Applicability. Except as described below, you and Bond agree to resolve all disputes arising out of or relating to the Service or these Terms through binding individual arbitration, not in court. Exceptions are: (i) claims that qualify for small claims court, brought on an individual basis; and (ii) requests for equitable relief related to intellectual property, such as trademarks, trade secrets or copyrights. This arbitration agreement applies to all claims, including those that arose before you agreed to these Terms.
Try to resolve first. Before starting arbitration, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice (an "Informal Notice") to the other. Bond’s notice address is support@bondcouples.com; we will send ours to an address you give us. Within 45 days of receiving the Informal Notice, the parties will meet by phone or video in good faith to try to work things out. If the informal process does not resolve the dispute within 60 days, either party may start arbitration.
Arbitration rules. Arbitrations will be administered by JAMS (www.jamsadr.com). Claims under $250,000, excluding fees and interest, will use JAMS’ Streamlined Arbitration Rules; larger claims will use JAMS’ Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be conducted in the county where you live, and may be conducted by video. All arbitration materials and documents are confidential.
The arbitration demand must include: (i) your contact information and the first name you use in Bond; (ii) a description of the claims and supporting facts; (iii) the relief you are seeking and a good-faith estimate of damages; (iv) confirmation that you completed the informal resolution process; and (v) proof of payment of any required filing fee.
Authority of the arbitrator. The arbitrator has authority to resolve all arbitrable disputes, including questions about the scope and enforceability of this arbitration agreement, except that courts, not arbitrators, will decide: (i) challenges to the class action waiver below; (ii) disputes about arbitration fees; (iii) whether a condition precedent to arbitration has been satisfied; and (iv) which version of this agreement applies. The arbitrator may award the same relief as a court, but on an individual basis only. The arbitrator’s award is final and binding, and judgment may be entered in any court with jurisdiction.
Waiver of jury trial. BY AGREEING TO ARBITRATION, YOU AND BOND WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR ALL COVERED CLAIMS.
Waiver of class actions. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER YOU NOR BOND MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE OR COLLECTIVE PROCEEDING. The arbitrator may only award relief on an individual basis. If a court finds this class action waiver unenforceable as to a specific claim, that claim may be litigated in the state or federal courts in New York County, New York; all other claims remain subject to arbitration.
Attorneys’ fees. Each party bears its own attorneys’ fees unless the arbitrator finds a claim was frivolous or brought for an improper purpose.
Batch arbitration. If 100 or more substantially similar arbitration demands are filed against Bond within a 30-day period by the same law firm or coordinated group, JAMS will batch them into groups of 100 and appoint one arbitrator per batch, with one set of fees per batch.
Opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@bondcouples.com. Your notice must include your name, the first name you use in Bond, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.
Severability. If any part of this arbitration agreement is found invalid, it will be modified to the minimum extent necessary to make it enforceable; the rest of the agreement remains in effect.

14. Apple

Because the app is distributed through the App Store, Apple requires the following. These Terms are between you and Bond, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to maintain or support the app. If the app fails to conform to a warranty, you may tell Apple and Apple will refund the purchase price; Apple has no other warranty obligation. Bond, not Apple, is responsible for any claims about the app, including product liability, legal or regulatory compliance and consumer protection, and for any claim that the app infringes a third party’s intellectual property. You confirm that you are not in a country under a U.S. government embargo or designated a "terrorist supporting" country, and are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

15. General

Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will tell you in the app or by a prominent notice on the website at least 14 days before they take effect. Your continued use of the Service after that means you accept the updated Terms. If you do not, stop using the Service and delete your account before the change takes effect.
Governing law. These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of New York, without regard to its conflict-of-law principles. For any claim not subject to arbitration under section 13, you and Bond irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York. Either party may nonetheless bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property, and either party may bring an individual action in small claims court for claims within that court’s limits.
Export. You agree not to export, re-export or transfer any part of the Service in violation of U.S. export control laws or the laws of other countries.
Electronic communications. By using the Service, you consent to receiving communications from us electronically, in the app or by notices posted on the website. These electronic communications satisfy any legal requirement for written notice.
Accessibility. We want Bond to be usable by everyone, including people with disabilities, and we work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you have difficulty using any part of the Service, or suggestions for improving accessibility, contact us at support@bondcouples.com and we will make reasonable efforts to address them promptly.
Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Bond regarding the Service. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver of it. "Including" means "including without limitation". You may not assign these Terms without our prior written consent; we may assign them to a successor of our business. Nothing in these Terms creates a partnership, employment or agency relationship.
Contact. support@bondcouples.com. A person will answer.